Delivery

Fabhatrix are happy to offer all our customers FREE delivery. This includes overseas customers, however Fabhatrix reserves the right to withdraw free delivery at any time and certain countries may not qualify for free delivery. Fabhatrix will notify the customer by email before sending to any countries where free delivery does NOT apply.

Delivery Times

We aim to dispatch goods within 2 working days of email order confirmation.

European Customers should expect to wait 4 to 7 working days for delivery.

Delivery to the Rest of the World will generally take around 10 working days but can occasionally get held up in customs.

Please note that Fabhatrix cannot be held responsible for how long it takes Royal Mail to deliver any item once it has been dispatched by us, or for Royal Mail failing to deliver an item once dispatched from us.

Any delays because of a Force Majeure Event, including postal disputes, strikes, lockouts, industrial action or other disruptions which affect a third party (e.g. Royal Mail) are also out of our control and we cannot be held responsible for any ensuing delays in delivery.

Customs Import Duty

Overseas customers please be aware that if you live outside of Europe then you may be charged duty for importing items. These charges are nothing to do with Fabhatrix and must be paid by you. Duty can vary significantly so please check with your country’s Customs & Excise office to find out more.

Collect in person from our Edinburgh boutique

It is also possible to collect your purchase in person from our Edinburgh shop at 13 Cowgatehead, Edinburgh, EH1 1JY during our normal opening hours. Please call us to arrange an approximate date and time for collection. We may also be able to accommodate collection outside of our opening hours by prior arrangement.